Welcome Letter

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Welcome letter from the president

Thank you for visiting our web site. We welcome direct connections with new friends. If you do not find the information you are looking for, please do not hesitate to contact us.

2018 was an extraordinary year for M3T, as we evolved our company from a project-based business model to a managed services model. The technology industry is changing and we must change along with it. Today, one rarely sees software sold, instead, it is utilized via a subscription model. Services more and more are being consumed as monthly or annual procurement agreements, or a preplanned time and materials approach. New installation projects have a support and subscription plan that helps extend the life of systems for many years in some cases. While we still offer many component level products, when it comes to consuming our systems, subscriptions and support agreements are the best approach.

The path to doing Managed Services well is difficult. “Well” means we are delivering Focused Customer Care – Working as a Team – Delivering Great Value for our Customers. To do this consistently and effectively we must invest in our systems, our staff training, and our partner products.

2019 Marks Our 18th Year in Business.

The future requires emphasizing and delivering the highlighted areas mentioned above because not evolving is not a choice.

We thank our customers, suppliers, and valued friends who trust us with their security risk mitigation needs. We are most grateful for this trust and our commitment is to re-earn the privilege to serve your organization, your facility, and your community every time we have the opportunity to work with you.

We also are grateful for your patience, as we evolve this company to better meet your future needs; operating with the greatest integrity, transparency, and communications in all we do. This openhanded approach has served us well, especially when, as can occur, we make mistakes or face adversity. It is those we work with, customers, suppliers, and friends, who expect M3T will overcome and deliver on our commitment.

Thank you again to all of those who have contributed to our success in the past and will contribute to our success in the future.

Please do not hesitate to contact us with comments or questions.

John Maffey