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Case Study: Repair, Replace, Integrate

An intense summer storm caused critical system failures in communications, access control, intrusion, and video surveillance. The customer’s existing service provider was unable to provide support.

The next step – a phone call to M3T Corporation for assistance.

The customer’s campus has seven buildings, 200 residential units, and a variety of technology with an urgent need to establish a plan to assess and repair. M3T stepped in to help the customer move forward.

Step 1: Assess the current state of the communications technology; how the system integrates to the access control, intrusion detection, and video surveillance systems and what are the positives and negatives of the current configuration and the resources requir3ed to restore communications to the campus.

Step 2: Assess the current state of the door locking technology and access control, intrusion detection, and video surveillance systems to determine the replacement requirements to regain security and controlled access to the campus buildings.

Step 3: Provide the engineering resources to create the technology “repair, replace, integrate” plan. There were two options presented for the communications infrastructure: install physical fiber between the buildings or implement a wireless mesh network. The client chose to implement a wireless mesh network which ensures all security equipment is maintained on the same network. This provides remote diagnostics and support as well as reduces wait time for the customer and their clients.

Step 4: Design a surge protection system for the technology in each of the seven buildings to avoid potential future catastrophic system failures. This was a multi-phased solution involving service, technical, and software support resources from M3T. Parallel and consecutive paths were followed to repair, replace, and integrate the technology but, most importantly, to ensure the campus has reliable communications, security, support, and procedures moving forward.

This was a multi-phased solution involving service, technical, and software support resources from M3T. Parallel and consecutive paths were followed to repair, replace, and integrate the technology but, most importantly, to ensure the campus has reliable communications, security, support, and procedures moving forward.